Privacy Policy
The Smart Home Co.
Last Updated: January, 4 2025
At The Smart Home Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and team.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
• Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information
1.2 Technical Information
• IP Address
• Browser Type and Version
• Device Information
• Website Usage Data (e.g., pages visited, time spent on site)
1.3 Service Information
• Details about your home or business setup for installations and services
• Service preferences and purchase history
We collect this information when you:
• Fill out contact or inquiry forms on our website
• Call, email, or text us directly
• Schedule appointments or request consultations
• Make a purchase or payment for services
2. How We Use Your Information
We use your information for the following purposes:
• Service Delivery: To provide, install, and maintain our services and products.
• Customer Support: To address inquiries, troubleshoot issues, and provide ongoing support.
• Appointment Management: To schedule, reschedule, or cancel appointments.
• Communication: To send updates, confirmations, service reminders, and promotional content (with your consent).
• Improvement: To analyze website traffic and improve user experience.
• Legal Compliance: To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
• Service Providers: Trusted partners who assist in service delivery (e.g., payment processors, equipment suppliers).
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, sale, or acquisition of our business.
All third-party partners are obligated to handle your information securely and in accordance with this Privacy Policy.
4. Data Security
We take reasonable technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure. These include:
• Encrypted payment processing
• Secure data storage systems
• Restricted access to personal information
While we strive to protect your data, no system is entirely secure. Please use caution when sharing personal information online.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
• Remember your preferences
• Track website usage analytics
• Improve website performance
You can manage or disable cookies in your browser settings.
6. Your Privacy Rights
You have the right to:
• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data where legally allowed.
• Opt-Out: Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at info@thesmarthomeco.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected data from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the Last Updated date revised. Please review this policy regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
• Phone: 470-696-4942
• Email: info@thesmarthomeco.com
• Website: www.thesmarthomeco.com
Thank you for trusting The Smart Home Co. with your information. We’re committed to keeping your data safe and your experience seamless.