Terms of Service

The Smart Home Co.

Last Updated: January, 4 2025

Welcome to The Smart Home Co.! We’re excited to help you create a smarter, more connected home or business. Please read these Terms of Service carefully, as they outline your rights, responsibilities, and relationship with us.

1. Acceptance of Terms

By accessing or using our website (www.thesmarthomeco.com), purchasing our services, or interacting with our team, you agree to comply with and be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please refrain from using our services.

2. Services Provided

The Smart Home Co. specializes in:

• TV Mounting and Installation

• Smart Home Integration

• Home & Business Network Solutions

• Home & Business Security and Surveillance

• Custom Home Theater Installations

We provide these services within the Greater Metro Atlanta Area.

3. Customer Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your property and requirements.

• Grant safe and reasonable access to your property for installation and service appointments.

• Ensure you have the proper permissions if you are not the property owner.

• Follow all usage guidelines provided for installed systems and devices.

4. Appointments and Cancellations

Scheduling: Appointments can be scheduled via phone (470-696-4942), email (info@thesmarthomeco.com) or web (https://bit.ly/TheSmartHomeCoBooking)

Rescheduling: Please provide at least 48 hours’ notice for rescheduling or cancellations.

No-Show Policy: Missed appointments without notice may incur a service fee.

5. Payments and Pricing

• All pricing will be clearly communicated before service begins.

• Payment is due upon completion of services unless otherwise agreed in writing.

• Accepted payment methods include credit cards, debit cards, Zelle, Venmo, Cash App, Check or Cash.

• Late payments may be subject to fees.

6. Warranties and Guarantees

• We offer a 1-year limited warranty on labor for installations performed by The Smart Home Co.

• Manufacturer warranties will apply to all devices and equipment installed.

• Warranty does not cover damage caused by misuse, unauthorized modifications, or external factors such as power surges or natural disasters.

7. Limitation of Liability

• The Smart Home Co. is not liable for indirect, incidental, or consequential damages arising from the use or inability to use installed products or services.

• Our total liability under these terms will not exceed the total amount paid for the specific service provided.

8. Intellectual Property

• All content on our website, marketing materials, and service documentation is the property of The Smart Home Co.

• You may not reproduce, distribute, or use any content without our prior written consent.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Termination of Services

We reserve the right to terminate or refuse services if:

• You violate these Terms of Service.

• Unsafe working conditions are present.

• Payment is not received as agreed.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Georgia. Any disputes arising under these terms shall be resolved in the courts of Cobb County, Georgia.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website with the Last Updated date revised.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Phone: 470-696-4942

Email: info@thesmarthomeco.com

Website: www.thesmarthomeco.com

Thank you for choosing The Smart Home Co. to enhance your home and business with smart technology! We look forward to serving you.